+91 98260 98980
contact@ratanindustries.in

Frequently Asked Questions

Common queries about our machines and services

Where is Ratan Industries located?

We are located at 41, Ramchandra Nagar, Indore, Madhya Pradesh, 452005. You are welcome to visit our factory to see the machines in action.

What is the warranty on the machines?

We provide a 1-year comprehensive warranty on all our paper cup machines. This covers manufacturing defects. We also provide lifetime technical support for all our customers.

Do you provide after-sales service?

Yes, we have a dedicated team of engineers for after-sales service and maintenance. We can assist via video call or arrange an on-site visit if required.

Can I get custom printed cups?

Yes, we offer customization options for orders. Whether it's for raw material (PE coated paper) or specific die sizes, we can tailor solutions to your brand needs.

Do you supply raw materials also?

Absolutely. We are a one-stop solution and provide high-quality PE Coated Paper, Bottom Reels, and Flexo Printing Inks compatible with our machines.

How long does it take to deliver a machine?

Standard models are usually in stock and can be dispatched within 2-3 days. Customized orders or high-volume requirements may take 2-4 weeks depending on the specifications.